Question 1

Does Feesto charge a delivery fee or platform fee?

Accepted Answer

No. Feesto charges zero delivery fee and zero platform fee on every order, always. You pay exactly the restaurant's real menu price — nothing is added on top, unlike apps that add 18–30% in fees and charges.

Question 2

How is Feesto cheaper than Zomato or Swiggy?

Accepted Answer

On most apps your bill includes platform fees, delivery charges, surge pricing and handling fees that can add 18–30% to your order. Feesto removes all of that. The price you see is the restaurant's actual menu price, and that is the price you pay.

Question 3

Where is Feesto available right now?

Accepted Answer

Feesto is live in a tier-4 town in Bihar covering pincode 813202 (Banka). We are a hyperlocal app built for small towns, not metros, and we are expanding to more towns across Bihar and Jharkhand.

Question 4

Can I pay cash on delivery (COD)?

Accepted Answer

Yes. Feesto supports Cash on Delivery so you can pay in cash when your food arrives. You can also pay online via UPI or card — there is no extra fee either way.

Question 5

How does Feesto make money if there are no customer fees?

Accepted Answer

Restaurants pay Feesto a small 5% commission per order. Customers never pay any platform or delivery fee. This keeps the app free for you while staying fair to local restaurants.

Question 6

Do I need to download an app to order on Feesto?

Accepted Answer

You can order directly from the Feesto web app at customer.feesto.app on any browser, or use the Feesto Android app. Both give you the same zero-fee, real-menu-price experience on budget phones and 4G.

Question 7

Will Feesto work on a budget phone with slow internet?

Accepted Answer

Yes. Feesto is built specifically for budget Android phones and slow 4G in small towns. The app is lightweight, fast, and simple to use in both Hindi and English.

Question 8

Is my food more expensive on Feesto because there are no fees?

Accepted Answer

No. Restaurants list their normal menu prices on Feesto and are not allowed to inflate prices to cover commission. You pay the same honest price you would pay at the restaurant counter.